We had a KCOM Lightstream package installed last week and I’m pleased to report our internet speed is vastly improved. I had previously registered interest with KCOM Customer Services and when the service became available they telephoned me to arrange a convenient install date. Their diary was running about 2 weeks ahead. We agreed a half day slot and this was duly confirmed by letter.
The engineer arrived and because we didn’t have a convenient plug socket he had to drill through the wall and then install a small white box to the inside wall, which contains the end of the fibre optic cable. The wireless router then connects into this white box and provides the wireless signal to the other devices in the house, such as iPad, TV and mobile phone. The install came free of charge although I understand in some cases a charge for the wireless router may be applicable.
The install process took about 45 minutes and that’s it, done and dusted and ready to go.
In the village, wherever possible, KCOM have usede Fibre to the Home (FTTH) technology, to enable customers to enjoy the best possible broadband speeds and improved reliability. I think over the last few months you won’t have failed to notice KCOM’s vans all around the village.
Without getting too technical lets look at what’s on offer for KCOM’s internet services. Basically, there are two types of fibre services provided by KCOM:
- Fibre to the Cabinet (FTTC) where the fibre optic cable is connect to the nearest cabinet and from there to the customer’s home via a copper wire. This is what most of us had before lightstream technology.
- Fibre to the Home (FTTH) This carries the fibre all the way to the customer’s home and speeds are not affected by distance from the network. This is the LIghtstream service.
The common Lightstream options are:
- Lightstream Fibre 75
- Lightstream Fibre 200
- Lightstream Fibre 400
These options include differing internet download speeds and amounts of data you can download, monthly.
A link to the KCM service with prices is attached here: KCOM Service
These options and prices are correct at the time of blog publication and therefore may alter in the future.